Privacy policy

Dennice operates this store and website, including all related information, content, features, tools, products, and services, in order to provide customers with a personalized shopping experience ("Services"). Dennice is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and sharing of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and understand that your information will be collected, used, and shared as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies you or another individual, or that can reasonably be linked to you or another individual. Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably identify you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences derived from such information:

Contact information such as your name, address, billing address, shipping address, phone number, and email address.
Financial information such as credit card numbers, debit card numbers, financial account information, payment details, transaction details, payment method, payment confirmations, and other payment-related information.
Account information such as your username, password, security questions, preferences, and settings.
Transaction information such as products you add to your cart, wishlist, purchase, return, exchange, or cancel, and your transaction history.
Communications with us such as information you provide when you contact customer support or otherwise communicate with us.
Device information such as information about your device, browser, network connection, IP address, and other unique identifiers.
Usage information such as information about how and when you access, browse, or interact with the Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, for example when you create an account, visit or use the Services, contact us, or otherwise provide your personal information;
Automatically through the Services, for example from your device when you use our products or services or visit our website, including through cookies and similar technologies;
From our service providers, for example when they help us provide certain technologies or collect or process personal information on our behalf;
From our business partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services. We use your personal information to perform our contract with you, process your payments, fulfill and ship your orders, remember your preferences and interests, send you notifications related to your account, process returns, exchanges, or other transactions, create, maintain, and manage your account, arrange shipping, facilitate returns and exchanges, enable you to post reviews, and provide a personalized shopping experience, including recommendations based on your purchases. Using your personal information to improve and personalize the Services is also included within this purpose.

Marketing and Advertising. We may use your personal information for marketing and promotional purposes, including sending you marketing, advertising, and promotional communications via email, SMS, or other channels, and to display advertisements for products or services on our Services or other websites based on your previous purchases, cart activity, or other interactions.

Security and Fraud Prevention. We use your personal information to verify your identity, provide a secure payment and shopping experience, detect, investigate, or prevent fraud, illegal, harmful, or malicious activities, protect public safety, and maintain the security of our Services. If you create an account, you are responsible for maintaining the confidentiality of your account credentials. We strongly recommend that you do not share your username, password, or other access information with anyone.

Communicating with You. We use your personal information to provide customer support, respond to your inquiries, deliver effective services, and maintain our business relationship with you.

Legal Reasons. We may use your personal information to comply with applicable laws, respond to lawful requests from authorities, participate in legal proceedings, resolve disputes, enforce our terms and policies, and protect our rights and the rights of others.

How We Share Your Personal Information

We may share your personal information with third parties for legitimate purposes, including:

With service providers, including Shopify and vendors, who perform services on our behalf, such as IT management, payment processing, data analysis, customer support, cloud storage, and shipping services;
With business and marketing partners to provide marketing services and advertising. For example, we use Shopify to support personalized advertising based on your online activities across different merchants and websites. These partners will use your information in accordance with their own privacy policies;
When you request or consent to sharing information with third parties, such as for shipping products or when using social media integrations;
With our affiliates or related business entities;
In connection with business transactions such as mergers, acquisitions, or bankruptcy, or to comply with legal obligations, enforce our policies, or protect our rights and the rights of others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information related to your access and use of the Services in order to provide and improve the Services. Information you provide may be transferred to Shopify and third parties located outside your country. We also use certain enhanced Shopify features that rely on data collected from your interactions with our store, other merchants, and Shopify. In such cases, Shopify is responsible for processing your personal information and responding to requests regarding your rights. For more information about how Shopify uses your personal information, please visit Shopify’s Consumer Privacy Policy. Depending on your location, you may exercise your rights through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to third-party websites or platforms. If you follow such links, you should review their privacy policies and terms. We are not responsible for the privacy or security of such third-party websites or the accuracy of their content. Information you share publicly or on third-party platforms may be visible to others and used without restriction.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the legal age of majority in their jurisdiction. If you believe that a child has provided personal information, please contact us to request deletion. As of the effective date of this Privacy Policy, we do not knowingly sell or share personal information of individuals under the age of 16.

Security and Retention of Your Information

No security measure is completely secure, and we cannot guarantee absolute security. Information transmitted to us may not be secure during transmission. We recommend that you do not use unsecured channels to transmit sensitive information.

We retain personal information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements and policies.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Right of Access. You may request access to the personal information we hold about you.
Right to Deletion. You may request deletion of your personal information.
Right to Correction. You may request correction of inaccurate personal information.
Right to Data Portability. You may request a copy of your personal information and request transfer to another party where applicable.
Managing Communication Preferences. You may unsubscribe from promotional emails at any time using the unsubscribe link. You may still receive non-promotional communications related to your account or orders.

You may exercise these rights by contacting us using the contact details provided below. We may need to verify your identity before processing your request. We will respond within a reasonable timeframe as required by applicable law.

Complaints

If you have concerns about how your personal information is processed, please contact us using the details below. You may also have the right to file a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on legally recognized transfer mechanisms such as Standard Contractual Clauses to ensure adequate protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this website along with the revised effective date.

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us by phone or email at denniceofficial@hotmail.com.